Casin's Terms and Conditions

By accessing or using the casin (casin.onl) website and app, you are considered to have automatically agreed to these terms and conditions. These terms form a legally binding agreement between casin and the user. Please read them carefully — if any part is unclear, contact our support team.

These terms and conditions are subject to change at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. The date of the latest update is shown at the top of this page.

Casin's terms and conditions are written in plain language so all Bangladeshi users can easily understand them. However, in the event of any legal dispute, international gaming law standards will apply.

The following requirements must be met to register an account at casin. casin reserves the right to close any account that does not comply with these terms.

• Applicants must be at least 18 years of age.
• All information provided at registration must be truthful, accurate, and up to date.
• Each individual may hold only one account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited.
• Account login credentials (username and password) must be kept strictly confidential. Sharing account access with third parties is not permitted.
• Any changes to account information must be updated immediately.

For KYC (Know Your Customer) verification, casin may request proof of identity, address, or payment method at any time. Failure to provide the required information within the specified timeframe may result in a temporary account suspension.

The following payment methods are currently supported for deposits at casin. Minimum and maximum deposit limits may vary depending on the method.

Using the correct reference number during deposit is mandatory. Incorrect details may cause the transaction to fail, and recovering the funds may require additional verification. Payments from third-party accounts are not accepted — all payments must be made from an account registered in your own name.

The following conditions must be met to withdraw winnings from casin. casin processes withdrawals as quickly as possible in accordance with its terms and conditions.

• KYC verification must be completed before making a withdrawal.
• The minimum withdrawal amount is BDT 500.
• The applicable wagering requirements must be completed before bonus winnings can be withdrawn.
• Withdrawals are typically processed within 24–72 hours. Additional verification may extend this timeframe.
• Withdrawals must be sent to the same payment method used for the deposit.
• Withdrawals are capped at BDT 100,000 per day.

If a withdrawal is declined for any reason, the casin support team will notify you by email with an explanation. In cases of suspected suspicious activity, casin reserves the right to delay or cancel any withdrawal.

Casin offers a variety of bonuses — welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus comes with specific terms that must be followed.

• Welcome Bonus: Up to 150% bonus on your first deposit. A 20x wager on the total amount (deposit + bonus) is required before any withdrawal.
• Reload Bonus: Available on a set day each week. Terms are listed on the individual promotion page.
• Cashback: A cashback percentage is applied to weekly losses. The wagering requirement is 1x.
• Withdrawing after accepting a bonus will result in the bonus balance being forfeited.
• Casin reserves the right to modify or cancel any bonus offer at any time.
• Multiple bonus claims from the same household or IP address are not permitted.

All games at casin use RNG (Random Number Generator) technology, ensuring every outcome is completely random and unbiased. Third-party auditors regularly verify this system.

• If a game is interrupted mid-round due to a technical error, the stake for that round will be refunded.
• If your internet connection is lost, the game result will be saved on the server and can be viewed once you reconnect.
• Exploiting software vulnerabilities or bugs to gain any advantage is strictly prohibited.
• In the event of any misinterpretation of game rules, casin's decision shall be considered final.
• Official sources are used to determine results in Sports Betting.

Involvement in any of the activities listed below will result in immediate account closure and possible forfeiture of the associated balance.

• Creating multiple accounts or using someone else's account.
• Abusing the bonus system (bonus hunting, bonus arbitrage).
• Using fraudulent payment methods or initiating chargebacks.
• Using computer programs or bots to play games.
• Money laundering or transactions involving illegal funds.
• Harassing other users or behaving rudely toward support staff.
• Attempting unauthorized access to casin's systems.

Casin reserves the right to temporarily or permanently close an account under any of the following circumstances.

• In cases of terms and conditions violations.
• KYC information is false or incomplete.
• Suspicious activity is detected on the account.
• The user requests account closure themselves.
• Submitting a Responsible Gaming self-exclusion request.

If there is a valid balance at the time of account closure and no terms have been violated, the funds will be returned after verification. However, any incomplete wagering balance derived from bonuses will not be refunded.

Casin firmly believes that gaming is a form of entertainment — not a source of income. Ensuring responsible gaming is a core part of our terms and conditions.

• Deposit Limit: Daily, weekly, or monthly deposit limits can be set.
• Session Limit: You can set a limit on how long you play in a single session.
• Cooling-Off Period: You can temporarily pause your account for any period between 24 hours and 6 months.
• Self-Exclusion: You can request to permanently close your account.

If you need help with gaming addiction, please contact our Responsible Gaming View page.

Casin takes the privacy of your personal information extremely seriously. Any data we collect is used solely for account management, payment processing, and legal compliance purposes.

• Your information is never sold to third parties.
• Information is not shared with any government authority without a legal requirement.
• All data is stored on servers secured with SSL encryption.

For more details, visit our Privacy Policy Read.

Casin reserves the right to update these terms and conditions at any time. When changes are made, the update date on this page will be revised, and registered users will be notified by email for significant changes.

Continuing to use the platform after any changes have been made constitutes acceptance of the updated terms. If you do not agree to the new terms, please request account closure.

If you have any questions or concerns about these terms and conditions, please contact our support team. We typically respond within 24 hours.

• Live Chat: Available 24/7
• Email: [email protected]
• For general enquiries FAQ Page View.

Any disputes should first be directed to casin support for resolution. If unresolved, the matter will be settled through independent mediation.